Shipping
USA Shipping Cost:
Shipping is $5.00 for all orders under $45.00. After $45.00, shipping is free!
How long will it take for my package to get to me?
We pack and ship all orders every weekend. If you order during the week, your order will be shipped on Saturday/Sunday if items are in stock and available. If items are out of stock, you will be notified. For custom items, the processing time is about 2-3 weeks due to the need to have these items hand sewn by a seamstress. Holiday Shipping may take a few extra days!
Do you ship outside of the USA?
Yes we do.
International shipping Charges:
.01 - $45.00 = $20.00 USD
$45.01 - $100.00 = $15.00 USD
$100.01 - And up = Free
Please allow 1-3 weeks for delivery
Exchanges
Our goal is for you to be satisfied with your purchase from Not Human Clothing. If, for any reason, you are not, we are more than willing to do an exchange or issue you store credit.
If you have purchased an item from www.nothumanworld.com, you may exchange it for a different color, size or style. You have 7 days from when your order was received to return the item(s) to make an exchange (i.e. If your order was delivered on the 1st, you have until the 8th to contact us about making a return).
Prior to exchanging the item(s):
Please contact us via e-mail to inform us of your return:
Email: [email protected]
PLEASE NOTE: NO EXCHANGES will be eligible on sale and significantly discounted items varying from 20-100% marked down prices. (including but not limited to: Black Friday, Cyber Monday, and items displayed with “On Sale”. We recommend you contact us prior to ordering, to inquire about a particular item being eligible for exchanges or store credit.
Not Human World Online Shop reserves the right to refuse exchanges requested from orders made on special sales and from items purchased marked "On Sale" on our online site. THESE ARE FINAL SALE.
When shipping your item(s) back to our warehouse, please include:
a copy of your original invoice and a written explanation of the item(s) you are exchanging for. All exchanges are dependent on current stock availability and condition of product upon inspection. If we do not have the item available, we can issue you store credit.
Please allow 10-14 business days from when it is delivered for your exchange/return to be processed.
Customers are responsible to pay shipping fees when an exchange or a return for store credit is requested. Failure to pay the shipping fees will result in the CANCELLATION of your exchange and store credit may be automatically disbursed. Shipping fees are non-refundable.
**If there be a time where you did not receive an item(s) that was stated on your invoice, please contact us. In these cases, we will take full responsibility and reimburse you for the shipping fees when sending the item(s) back.
All exchanges are to be shipped via insured traceable mail in a secure package to the following address (We are not liable for packages lost in transit; please have a tracking number for your reference and proof):
ATTN RETURNS
10606 e Fawn Grove St.
Wichita, KS 67207
NO REFUNDS WILL BE ISSUED ON ANY ITEMS FROM WWW.NOTHUMANWORLD.COM NON-SALE OR SALE ITEMS. STRICTLY EXCHANGES OR STORE CREDIT ONLY.
Restocking Fee:
Returns are subject to a minimum 15% restocking fee if the item is found to not be in the same condition as it was when it was initially sent to you. If the tags are detached or items are found to be worn already, we will incur a restocking fee. Items that are found to be washed will be subject to an automatic cancellation with no exchange or store credit.